Customer Training

Within the Ficep Academy, theoretical education and practical training become one. indeed, our customer technicians have the possibility of training on the same machines which they will be called on to use in their every day work for the company, this should give them experience in the field which enables them to have greater effect and be productive, immediately.




As well as training on the machines, the technicians receive further specific preparation on all information and management process; this enables them to carry out tasks more productively.

Depending on customer’s needs, we can organize our standard training course which cover all main subject such us :

 

• Machine features and parameters
• Use of the CNC and keyboard
• Pieces and profiles programming
• Execution: tools setup, material loading and unloading
• Ordinary maintenance, preventive operations, basic diagnostics
• PLM software packages

 

or special training focused on operation, programming and maintenance.
Before and after installation, it is also possible to provide education and training courses at the customer’s site, to help operators becoming more familiar with the use of the CNC equipment.

We are also available to schedule courses for already installed lines, to make a refresh of the customer technicians knowledges or to train new employees.